Lessons are held RAIN OR SHINE
(with the exception of thunder and lightning or severe weather).
All cancellations must be done through the shop by calling 860-693-6977.
Students canceling with 48 hours or more notice will
receive a full refund. Sorry, cancellations made with less than
48 hours notice will receive no refund. Students who fail to appear
will also forfeit the entire lesson fee.
In the event that CCK cancels a class due to lack
of enrollment, severe weather or emergency, we will make every attempt
to notify students in a timely fashion. Students may reschedule
or receive a full refund.
KIDS' PADDLING PROGRAM
Cancellations made with 2 weeks or more notice before your program
is scheduled to start will receive a full refund. Sorry, cancellations
made with less than 2 weeks notice will receive no refund. In the
event that Collinsville Canoe & Kayak cancels due to lack of
enrollment you may reschedule or receive a full refund. Any cancellations
must be made by calling the shop.
In the event of rain, thunder and lightning, Collinsville Canoe
& Kayak instructors will lead indoor rainy day activities. Should
there be more than one rain day during the week make up days will
be available at the end of the summer.
Cancellations made at least
5 days prior to the trip will receive a full refund. Cancellations
made within 5 days of the trip will forfeit entire fee or customer
can transfer their reservation to a family member or friend.
CCK reserves the right to cancel
trips for any reason, including but not limited to, insufficient
sign ups and hazardous conditions.