Lessons are held RAIN OR SHINE
(with the exception of thunder and lightning or severe weather).
All cancellations must be done through the shop by calling 860-693-6977.
Students canceling with 48 hours or more notice will
receive a full refund. Sorry, cancellations made with less than
48 hours notice will receive no refund. Students who fail to appear
will also forfeit the entire lesson fee.
In the event that CCK cancels a class due to lack
of enrollment, severe weather or emergency, we will make every attempt
to notify students in a timely fashion. Students may reschedule
or receive a full refund.
KIDS' PADDLING PROGRAM
Cancellations made by June 1will receive a full refund.
Cancellations made after June 1 up to 48 hours before your program
starts forfeit a $100 late cancellation fee.
Cancellations made with less than 48 hours notice will forfeit
entire program fee unless we have a waiting list and can fill your
In the event that Collinsville Canoe & Kayak cancels due to
lack of enrollment you may reschedule or receive a full refund.
Any cancellations must be made by calling the shop.
In the event of rain, thunder and lightning, Collinsville Canoe
& Kayak instructors will lead indoor rainy day activities. Should
there be more than one rain day during the week make up days will
be available at the end of the summer.
Cancellations made at least
5 days prior to the trip will receive a full refund. Cancellations
made within 5 days of the trip will forfeit entire fee or customer
can transfer their reservation to a family member or friend.
CCK reserves the right to cancel trips for any reason,
including but not limited to, insufficient sign ups and hazardous
ACA INSTRUCTOR CERTIFICATIONS COURSES
Students canceling with 7 days or more notice will receive
a full refund. Sorry, cancellations made with less than 7 days notice
will receive no refund. Students who fail to appear will also forfeit
the entire lesson fee.